Summary of Position: Uses high level customer service and sales techniques to attract, engage, and retain customers in a retail environment that focuses on handcrafted Native American art of both traditional and contemporary mediums.
Minimum Qualifications: High School Diploma or GED plus one year related experience or training in a suggestive selling retail environment focused on customer service.
Knowledge/Skills/Abilities: Ability to work in a team environment focused on established sales goals. Ability to give exceptional customer service with the intent of customer retention. Knowledgeable of history, various cultures, and art of New Mexico including the role of the 19 Pueblos. Ability to learn product information and share knowledge with customers at various levels of detail. Working knowledge of cash handling practices including counterfeit detection and counting back change. Ability to perform cash register operations including balancing daily cash drawer and reconciling reports. Skills in handling fragile merchandise including packing and shipping methods.
